Address details:

              

Kadotip.eu

Dam 83

2951GA Alblasserdam

The Netherlands

www.kadotip.eu

Access to customer service by email
Monday, 24 hours, 
Tuesday 24 hours, 
Wednesday 24 hours, 
Thursday 24 hours, 
Friday 24 hours, response within 48 hours
Reachable Saturday 24 hours, response within 48 hours
Sunday 24 hours available, response within 48 hours

 

Holidays in between? Response within 48 hours

You're looking for information about:
Order process Click here
Payment options Click here
Exchange or return Click here
Warranty request Click here

Complaints:

It is of course annoying if you have a complaint about the service as you experienced it. 
Nevertheless, we kindly ask you to pass on your complaint by e-mail to the customer contact department.
This can be done by e-mail, regular mail and/or facebook chat.

Our staff in the customer contact department will look into the complaint.
and try to resolve the complaint to everyone's satisfaction.
Our details:

Kadotip.eu

Dam 83

2951 GA Alblasserdam

E [email protected]
                                                        

After receipt of your complaint you will receive a confirmation from us.
We will respond to your complaint within 14 days of receipt, should it take longer, we will notify you.

If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk where Voordeeltrends is affiliated.  Should the mediation attempt for any reason not lead to a satisfactory solution, then there is the possibility to submit your dispute to the Disputes Committee (SGC).